Do you provide cleaning services across Auckland?
Yes. We welcome enquiries across Auckland, including Central, North, West, East and South Auckland. Tell us your suburb and address so we can confirm availability and access.
How do I book PrimeClean Experts?
Use the free quote form at the top of this page, call +64 27 7777 076 or email Info@primecleanexperts.co.nz. We’ll discuss your needs, provide a quote and confirm the booking with you.
Can I choose a specific cleaning date and time?
Add your preferred date in the quote form. Your requested time is subject to availability and is confirmed when we arrange your booking.
What does end of tenancy cleaning include?
The clean is planned around your property and handover checklist, including kitchens, bathrooms, living areas and floors. Ask about ovens, interior windows and carpet cleaning. Your quote confirms the exact scope; a bond refund depends on your tenancy and inspection.
Can I book regular weekly or fortnightly cleaning?
Yes. Select Regular Home Cleaning and choose weekly, fortnightly or one-off. Tell us the number of bedrooms and bathrooms and the tasks you want covered.
Do you provide commercial and office cleaning?
Yes. Send us the workplace type, approximate size, cleaning needs and suitable access hours. We can discuss offices, retail spaces, cafés, restaurants and other commercial areas.
Can I add carpet cleaning or window cleaning?
Yes. Include any extra services in your cleaning requirements so they can be considered in your quote. For windows, specify inside, outside or both and any access limitations.
Do I need to provide cleaning products or equipment?
Tell us if you have preferred products, sensitive surfaces or equipment requirements. We’ll confirm the appropriate products, equipment and any preparation needed when arranging the job.
Do I need to be at the property?
We’ll agree safe access arrangements with you before your booking. Let us know about parking, keys, pets, alarms or building access. Please avoid sending sensitive access codes until arrangements are confirmed.
What if I need to change my booking?
Contact us as early as possible by phone or email. We’ll discuss availability and any applicable booking conditions before confirming a change.
How is the cleaning price calculated?
Price depends on the service, property size, condition, frequency and extras. Provide detailed requirements for an accurate quote. Additional work is discussed before it is added.
How will you use my contact details?
We use the details you submit to prepare your quote, contact you and organise the service. Quote requests may be kept as a service record. For access or correction requests, contact Info@primecleanexperts.co.nz.